Once a customer’s order process is complete, and ready to be filled, our Warehouse Department then begins the process of preparing the non-prescription orders for shipping. In order to ensure quality, accuracy, and timely shipping of all customer orders, this process is completed by a combination of computer-assisted manual and automated fill stations. Our warehouse associates are trained and cross-trained in the various areas and duties such as receiving, order-filling, and replenishment. This efficient and productive operation ensures that we meet our goal of providing exceptional service, by getting our customers’ orders shipped to them quickly and accurately.
Careers within our Warehouse Department may entail any of the above-listed duties (receiving, order-filling, replenishment) as well as general warehouse and building maintenance. Our standard Warehouse hours of operation are as follows: Monday through Friday 8:30 a.m. – 5:00 p.m.; Saturday 9:00 a.m. – 1:00 p.m. As with any successful business, our hours of operation are based on the needs of our customers, so they may change periodically since we continually review the volume of our orders, and then hire and schedule appropriate personnel based on anticipated staffing needs.
Training within our Warehouse is completed through hands-on, on-the-job training, with a senior and experienced supervisor or team leader. In addition to being trained in a primary role, many of our Warehouse associates are cross-trained to assist in other areas or departments, which not only provides flexibility to internally meet staffing needs, but also provides some job diversity!
When recruiting for Warehouse positions, we look for highly motivated and energetic individuals with strong verbal communication skills, who have a passion for and commitment to providing exceptional customer service. Warehouse employees must be physically capable of working on their feet for an eight-hour shift. In addition, due to the requirement for accuracy and quality, we need individuals who are able to focus on detail. We also look for individuals who are available to work the schedules for which we are recruiting, and added flexibility is a plus!
If this career sounds like a match with your background, experience, and career goals, we would love to hear from you!